Blossom case study
From late entrant to rising leader: how clear positioning and storytelling helped Blossom disrupt Belgium's EV-charging market.
About the project
Year
Client
Service
2025
Blossom
Strategic Narrative

Introduction

This is the story of how Blossom, Telenet’s EV-charging venture, turned its disruptive ambition into a bold, differentiated brand story ready for rollout.

Entering an Emerging Market

By the time Blossom arrived on the EV scene, competitors were already active and awareness was on the rise. Backed by Telenet, Blossom had credibility and resources on its side. What it still needed was a clear voice—a way to explain who they are, what makes them stand out, and why that matters to their target audience.

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Crafting the Narrative

We guided Blossom through our four-step F.L.O.W. method—delivered in a one-month sprint—to move from purpose and vision to a clear, differentiated brand story.

Phase 1: Focus

Clarifying Purpose and Vision

When we kicked off the project, Blossom was still at an early stage. Together with the team, we distilled a purpose the team could rally behind and defined the long-term ambition—a horizon to guide today’s choices and tomorrow’s growth.

Phase 2: Look & Listen

Identifying Heroes and Rivals

Through a collaborative workshop, we defined Blossom’s hero customers while also clarifying which audiences were not in scope.

At the same time, we mapped how energy providers and mobility entrants positioned themselves and plotted Blossom’s place in the landscape. This revealed an interesting white space: the opportunity to stand out as the experience leader in Belgium’s EV-charging market.

Phase 3: Outline

Defining the Narrative and Proposition

With purpose and priorities set, we defined Blossom’s value proposition, laying out the promises and benefits that clarify its role in the market.

Alongside this, we refined brand values, identified the guiding archetype, and developed messaging directions—from an elevator pitch to a tagline.

Phase 4: Write

Delivering the Story Book

We translated the strategic narrative into a practical brand Story Book that brings everything together, including:

  • Purpose and long-term vision
  • Hero customers and rivals
  • Value proposition with promises and benefits
  • Brand values and archetype
  • Messaging directions (from elevator pitch to tagline)
  • Principles to ensure consistent communication

Clarity and Confidence Achieved

Blossom left the process with:

  • A shared vision to rally behind: Clarity on purpose and long-term direction, giving the team a unifying compass.
  • Confidence to communicate: Positioning and messaging that make it easier to engage and speak consistently with Blossom’s hero audience.
  • The Story Book: A practical toolkit that captures the strategy and turns it into guidance for execution.
“I would recommend working with Story Flow to everyone who struggles to communicate clearly and effectively, because muddled messaging can undermine the success of even the very best solutions.”

CEO Dan Rogge

The Benefit of Meaningful Marketing

For Blossom, Meaningful Marketing translated into three key advantages:

  • Customer resonance: A clear story that speaks directly to decision-makers.
  • Differentiation: Positioning that highlights Blossom’s focus on experience and trust, standing apart from competitors.
  • Consistency: One voice carried across channels, building recognition and credibility over time.

The Path Forward

The foundation is now in place for a strong rollout and continued growth. We continue to collaborate with Blossom to further bring the story to life through sales-journey optimization and content marketing.

Work With Us

If you’re bringing a new venture to life in a competitive market, let’s shape the story that sets you apart.

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